Feedback Forager

Feedback Assistant

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Custom Software
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Thanks to the Gnome Project for the icons.

Feedback Forager v2.2
Feedback Forager helps Pro Merchants and Seller Central sellers on Amazon receive much more feedback from their customers. Not only more ratings, but more 5-star ratings. On Amazon, sellers typically receive feedback from only 10% of their customers because of Amazon's confusing feedback interface. Feedback Forager will automatically send a special email to your customers that allows them to rate you directly from the email (see screenshot 4). The feedback process just got infinitely easier for the customer and that directly translates into many more ratings

So your volume of feedback greatly increases... But how does Feedback Forager help your average rating? Firstly, the email is carefully worded and designed to get the maximum rating. Secondly, since typically 90% of your customers don't leave you feedback, Feedback Forager allows you to be very exclusive about whom you send the feedback email to. For example, you probably don't want to send emails to customers who chose international shipping, since the extended shipping time may have bothered them. Forager automatically excludes customers like this from the pool.

Feedback Forager is very easy to use. Please take a look at the following screenshots and download a feature complete demo. Afterwards, Feedback Forager may be purchased for $49.95.

Here are a few examples of the dramatic effect Feedback Forager has on your feedback rating:

Average Volume/Day
Average Rating
Sample Period
Volume Graph
After:
12.12
Before:
4.91
After:
4.92/5
Before:
4.79/5
10/29/03
09/01/03
After:
4.36
Before:
1.70
After:
4.93/5
Before:
4.79/5
10/22/03
09/11/03
treasureschristian
books
After:
14.83
Before:
3.57
After:
4.89/5
Before:
4.81/5
10/27/03
09/04/03

The giant spikes on the volume graphs correspond to runs of Feedback Forager. The "before" data is taken from the left of those spikes, and the "after" data includes the right. As you can see, Forager greatly increases your feedback volume while substantially boosting the average rating as well.

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Feedback Assistant v1.92
Warning: Feedback Assistant is currently incompatible with Amazon's latest web site. A new version is being created.

Feedback Assistant enables sellers to leave feedback for their buyers effortlessly. This part of the selling process is often neglected entirely because Amazon's interface makes it a hassle. Now, with Feedback Assistant, you can leave feedback for hundreds of buyers in less than a minute. Feedback Assistant lets you leave individualized feedback as well as giving you a very customizable bulk rating system. It also gives you additional information that is difficult to find through Amazon's interface: it expands your list of feedback to include customers' email addresses and the items they purchased from you (see screenshot 4.)

Feedback Assistant is very easy to use. See for yourself: you may click the images below to view some screenshots or you may download a feature complete demo and try it for yourself. Afterwards, you may purchase Feedback Assistant for $19.95.

Here are some unsolicited reviews from the seller forums by Amazon marketplace sellers themselves:
   "Thanks, Jeff. Great service and a super product." - Junebug Books
"WOW! I am so impressed. Where have I been! I wish I had bought this 3 years ago when I started. And 20.00? Dirt cheap for what you get. Easily worth twice that amount! Thank you." - HomeAndHolidays
"Thanks! I am so glad I bought it. Great job." - Mid-Columbia Books
"This will save me an hour or more a week and thousands of mouse clicks. Very easy to use. Thanks, Jeffrey!" - AgainBooks
"I love this program! Can't wait for the next!" - AvaMar Books
"Great job - an inexpensive 'constructive' program" - Usedbooks123
"It works great. I had over 1000 feedbacks to leave. I needed you" - justgreatbooks
"Thanks for making a useful piece of software, and thanks for making it affordable, too!" - Grassroots Books
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Custom Software
Need a Windows or Mac OS application? Perhaps a Perl or PHP script for your webserver? Email me and hopefully we can work out a deal. (More information and testimonials coming soon.)

"I needed a custom web services desktop application and working with Jeff was the answer. His code is clean, his applications' footprints are small, and I have never worked with a developer that had such excellent turnaround times. Jeff was very patient with my ongoing string of feature requests and I found him to be personable as well as professional. I will definitely be hiring him again."
Cleveland Wilson
Neurophilica.com

"I found your services to be very speedy and your responsiveness to our needs exemplary. The project was delivered as promised and it worked perfectly. Your willingness to fine tune the program to make it even more efficient and easy to use was also executed quickly. The program that you designed for us has already paid for itself in only ten days."
Chuck Pierce

"I am very happy with the work Jeff has produced for me. His programs have been fast, efficient and cost effective."
UncleRay

"Highly recommended custom software programmer. FAST turnaround time, honest and willing to satisfy. Jeff has been very understanding to my custom needs, while maintaining intuitiveness in his program to suit my needs! Sharp honest guy, thanks!"
Gamegiver.com

"Working with Jeffrey has been, and continues to be, a surprisingly wonderful, refreshing experience. Jeffrey was excellent to work with and quickly and painlessly implemented all of my requests. He delivered exactly what I asked for in a very short period of time. I would highly recommend him to anyone seeking high quality work."
Carmen Lamb

"Jeff wrote a program for us that exceeded our expectations in less time than we thought it would take. He hit all of his targets and was diligent in making the last minute changes we requested. We are very satisfied with his work and will use him again in the future. Thanks Jeff - good programmers are hard to find!"
Brian Tibbs

"Jeffrey was a pleasure to work with. He followed through with every programming request and was completed with every project on time. He is a programmer above precedent and very pleasant to deal with."
Box 5, Inc.

"There are programmers that waste your time and money, and then there is Jeff. Took on an impossible task and made it idiot proof, and completely automated. "
Robert Boyd
CrazyClearance.com

"Jeffrey was able to put together the custom program I needed in a matter of hours. I highly recommend his work. You will not be disappointed!"
Mike Coday

"Quick turn-around times, even on last minutes notice, Jeffrey was able to finish the project in just a few days. If I had to do everything manually versus the programming he did, I would not have been able to get what I needed done in time. Thanks!"
Tim Ikes